Return Policy
Learn about our return policy and how to return items for a refund or exchange.
Return Periods
Standard Items
30 days
Most items can be returned within 30 days of delivery
- Item must be unused
- Original packaging required
- All tags and labels attached
- Proof of purchase needed
Electronics
14 days
Electronics have a shorter return window due to their nature
- Original packaging required
- All accessories included
- No physical damage
- Factory seals intact
Special Items
7 days
Some items have special return conditions
- Luxury items with certificates
- Custom-made products
- Perishable goods
- Digital downloads
Non-Returnable Items
Customized or personalized items
Digital downloads or software
Perishable goods
Intimate items
Gift cards
Items marked as final sale
Used or damaged items
Items without original packaging
Return Process
1
Request Return
Initiate return through your account
- •Go to order history
- •Select item to return
- •Choose return reason
- •Submit request
2
Package Item
Prepare item for return shipping
- •Use original packaging
- •Include all accessories
- •Attach return label
- •Secure package properly
3
Ship Return
Send item back using provided label
- •Drop off at carrier location
- •Get shipping receipt
- •Track return shipment
- •Keep tracking number
4
Receive Refund
Get refund after return is processed
- •Item inspection
- •Refund approval
- •Payment processing
- •Refund confirmation
Refund Options
Original Payment Method
Refund to the payment method used for purchase
3-5 business days after approval
Store Credit
Get store credit for faster processing
Immediate after approval
Exchange
Exchange item for different size or color
Process starts after return receipt