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Buyer Protection
Buy with confidence.
Worry-free Shopping
Get your money back if the item doesn't arrive or match the listing description
Trusted Transactions
We handle your payment securely until you confirm receipt of your item
24/7 Customer Support
Round-the-clock assistance for any questions or concerns
Refund Policy
Full Protection
Your payment is held securely until you confirm receipt and satisfaction with your item.
72-Hour Inspection Period
You have 72 hours after delivery to inspect your item and request a refund if needed.
Item Not As Described
Full refund if the item significantly differs from the listing description.
Non-Refundable Cases
- Buyer's remorse or change of mind
- Damage caused after delivery
- Claims made after the 72-hour inspection period
How to Request a Refund
- 1
Go to your Orders page within 72 hours of delivery
- 2
Select the order and click "Request Refund"
- 3
Provide the reason for your refund request and submit any supporting photos
- 4
Our team will review your request within 24 hours