Marketplace Guidelines
Seller Guidelines
To maintain a high-quality marketplace, sellers must:
- Provide accurate product descriptions and images
- Set fair and transparent pricing
- Maintain good communication with buyers
- Ship items promptly and securely
- Handle returns and refunds professionally
Buyer Guidelines
For a positive buying experience:
- Read product descriptions carefully
- Check seller ratings and reviews
- Ask questions before purchasing
- Make timely payments
- Provide honest feedback
Product Standards
Required Information
- Clear product title
- Detailed description
- Accurate pricing
- High-quality images
- Shipping options
Quality Standards
- Authentic products only
- Good condition
- Safe packaging
- Accurate categorization
- Complete documentation
Communication Guidelines
Maintain professional communication by:
- Responding promptly to messages
- Being courteous and respectful
- Providing clear information
- Using appropriate language
- Resolving disputes professionally