Safety Guidelines
We strive to provide a safe, secure, and fun marketplace for buyers and sellers. If a transaction goes sour, someone is attempting to deceive others, or if you notice any Prohibited Items or Prohibited Conduct, just send us a message via the in-app Help Center and we'd be happy to help.
Online Safety
- Communicate only through our in-app messaging feature
- Never share personal contact information with other users
- Only download our official app from authorized app stores
- Review listings and seller ratings carefully before purchasing
Financial Safety
- Use credit cards instead of debit cards for better protection
- Inspect items within 3 days of delivery and test before rating
- Avoid transfers to unknown users or "too good to be true" offers
Transaction Safety
- Complete all transactions through our platform
- Report suspicious listings or prohibited items immediately
- Verify authenticity of luxury items using available resources
Account Security
- Use strong passwords and change them frequently
- Never share your account credentials
- Access the site directly, not through email links
Report Issues
If you suspect fraud or criminal activity:
- Call us at (888) 325-2168
- Report through the in-app Help Center
Contact Support: