Shipping FAQ
What shipping carriers do you use?
We partner with major carriers including USPS, FedEx, and UPS to ensure reliable delivery. Sellers can choose their preferred carrier based on package size, destination, and cost.
How long does shipping take?
Shipping times vary depending on the carrier and method chosen. Typically, domestic shipping takes 3-5 business days. Express shipping options are available for faster delivery.
How much does shipping cost?
Shipping costs are calculated based on the item's weight, dimensions, shipping method, and destination. Sellers set their shipping rates, and the exact cost is displayed before checkout.
Do you offer international shipping?
Yes, we support international shipping to many countries. International shipping rates and delivery times vary by destination. Import duties and taxes may apply.
How do I track my package?
Once your order ships, you'll receive a tracking number via email. You can track your package's status through your account dashboard or the carrier's website.
What if my package is lost or damaged?
All shipments include basic insurance coverage. If your package is lost or damaged, please contact our support team immediately, and we'll help resolve the issue.
Can I change my shipping address after ordering?
Address changes may be possible if the order hasn't shipped. Contact customer support immediately with your order number to request an address change.
Do you offer free shipping?
Some sellers offer free shipping on their items. Look for the 'Free Shipping' badge on product listings. Minimum purchase amounts may apply.
Still have questions?
Can't find the answer you're looking for? Please contact our customer support team.
Contact Support