Account Verification
Learn about our verification process and how to verify your account to access all platform features.
Verification Levels
Basic Verification
Required for all accounts
Requirements:
- Valid email address
- Phone number
- Confirmed password
- Accept terms of service
Benefits:
- ✓Create an account
- ✓Browse listings
- ✓Save favorites
- ✓Contact support
Identity Verification
Required for buying and selling
Requirements:
- Government-issued ID
- Selfie verification
- Proof of address
- Phone verification
Benefits:
- ✓Buy items
- ✓Create listings
- ✓Message other users
- ✓Access payment features
Enhanced Verification
For high-value transactions
Requirements:
- Business registration (if applicable)
- Additional ID verification
- Bank account verification
- Video verification call
Benefits:
- ✓Higher transaction limits
- ✓Priority support
- ✓Verified seller badge
- ✓Advanced selling features
Verification Process
1
Prepare Documents
Gather required verification documents
- •Valid government ID
- •Recent utility bill
- •Clear selfie photo
- •Working phone number
2
Submit Information
Upload documents and information
- •Complete verification form
- •Upload clear document photos
- •Provide required details
- •Submit for review
3
Verification Check
Wait for verification review
- •Document authenticity check
- •Information validation
- •Security assessment
- •Compliance review
4
Confirmation
Receive verification status
- •Get verification result
- •Review account status
- •Access new features
- •Complete profile
Tips for Quick Verification
Document Photos
- •Use good lighting
- •Ensure text is readable
- •Show all corners
- •No glare or shadows
Processing Time
- •Basic: 1-2 hours
- •Identity: 1-2 days
- •Enhanced: 2-3 days
- •Business: 3-5 days
Common Issues
- •Blurry photos
- •Expired documents
- •Missing information
- •Incorrect document type